Legal

Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Last updated: July 2026

This Privacy Policy describes how Roza General Trading L.L.C collects, uses, and safeguards your information when you use our website.

1. Introduction

Roza General Trading L.L.C ("we", "us", "our") respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we handle information collected through our website.

2. Information We Collect

When you contact us through the website's contact form or by email, we may collect your name, email address, phone number, and the content of your message.

We may also collect anonymous, non-identifying information about how visitors use the Website, such as pages visited and general location, to help us improve our service.

3. How We Use Your Information

We use the information you provide solely to respond to your enquiries, provide product information, and communicate with you about your request.

We do not use your contact details for unsolicited marketing without your consent.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers who help us operate the Website, and only to the extent necessary to provide their services.

5. Cookies & Analytics

The Website may use cookies or similar technologies to ensure it functions correctly and to understand how it is used. You can control cookies through your browser settings.

Third-party services embedded in the Website, such as Google Maps, may set their own cookies subject to their respective privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you.

To exercise these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or +971 50 404 2290.